Find the why
Companies must provide employees with training programs. Companies must invest in professional development. Companies must provide their employees with opportunities to grow. You've heard these before, haven't you? Well, all of these statements are true, but it's not the must that makes them valid. It's the why behind them which is different for each company. Because training is valuable, indeed, but only if it fills some gaps, if it drives improvement. Professional development is important, but only if it aligns with specific goals.
And the what
After you've found your reasons and you know exactly why training programs are a must for your company, you might pursue your what. What skills should be developed? What knowledge should be delivered? Well, there is a multitude of needs which must be provided, but let's take them step by step.
- Industry-related needs. Why? Because an employee should see the bigger picture. A company is a part of an industry and the tasks performed by employees represent one of the pieces which make the whole system function.
Thus, employees should be aware of this bigger picture and a training should be delivered to provide for these needs. Moreover, industries are in a continuous change, driven by the evolution which exist at the level of the global business environment, which means that there is always something new to learn.
- Job-related needs. Basically, people must know how to conduct their professional activity efficiently, so that they can contribute to the achievement of corporate goals, without neglecting their own professional goals.
And they cannot do that in the absence of proper training programs which bring them closer to fulfilling their tasks by providing them with the specific skills and knowledge which are required from them. Note that in order to set some job-related needs you should talk to the employees which perform these jobs, to ask them what they need to perform better or faster or more efficiently. Engage your teams in the training needs analysis.
- Task-related needs. They refer to specific processes or operations which must be performed by employees and it is suggested that companies should organise trainings which place all of the people working on the same task on the same page.
Keep in mind!
Providing employees with training programs is important, but making sure that these trainings are what the actually need is vital. Invest time in training needs analysis, so that you make sure that the investment you make in training programs is not futile.
This article is part of a bigger topic called Employee Engagement.