According to definitions, a corporate trainer “is a teacher who works in a corporate setting to provide education and training to employees. All industries use corporate trainers to ensure employees have the necessary skills and knowledge to complete their jobs.” If you search the Internet for the responsibilities of a trainer, you’ll most likely find tasks such as developing curriculums, providing professional development courses, monitoring the efficacy of a training program, identifying effective training software, etc.
But is it enough? The answer is definitely no. Mastering a certain topic is awesome, but if you do not possess a series of soft skills, you will never be able to pass the knowledge to the employees. It just vanishes. So, let’s see what are some of the training skills to be checked when choosing the trainer for your corporate learning programs.
As we’ve just mentioned, information in the absence of soft skills makes you a great professional, but not a great trainer. Imagine that you hire someone to deliver knowledge to your employees. The trainer is a master of a certain topic, he knows everything about it. But he or she has no idea how to explain concepts, how to link theoretical knowledge to practical information, how to answer questions that are related to the topic, but that cannot be found in the training material. It sounds like wasted money and time, right?
So, among the essential training skills, you should mention communication. The trainer must know how to explain concepts, how to adapt the information based on the audience, how to listen and answer questions. In a nutshell, the trainer should be able to make the information an asset for an employee that needs to turn it into practical skills.
Training people doesn’t mean just the act of delivering information. It’s about conducting thorough research, developing training materials, identifying learning needs and delivering the learning program in an efficient and effective way. All of these require great organizational skills, which help the trainer manage his work well.
When you work with people, you should expect that things won't always go as planned. Maybe the audience is not at the level that has been communicated to you before. Maybe the audience is so different in terms of learning styles, that you have to mix the teaching methods so that the information gets to everyone. Maybe the time management doesn’t go as planned and you need to rethink the way in which you deliver certain topics.
This means that you always need a plan B while delivering the training program, so adaptability is one of the training skills that a professional should master, in order to make sure that the learning program can be delivered, with one plan or another.
We live in a post pandemic world, where everything has moved in a virtual environment. Employees use platforms like Zoom to hold their meetings and eLearning platforms like Knolyx to deliver online courses. They shift from desktops to mobile devices and they want to have everything there. So, a trainer should be able to properly use these online platforms and deliver learning materials that can be integrated into these platforms. However, most learning management systems are so intuitive that they do not become a challenge for the trainer, but rather a benefit.
Some (final) thoughts
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