macOS Support Essentials 10.14 is a three-day course that teaches the best ways to support macOS Mojave users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.
- People who manage computer networks or computer labs that run macOS/li>
- People who support Mac users/li>
Recommended knowledge:ul> macOS knowledge/li> Basic computer navigation skills/li>
Installation and Configuration</B><BR>Update, upgrade, and reinstall macOS Mojave. Set up and configure macOS on an individual Mac. It introduces the command-line interface and macOS Recovery.<BR><BR><B>User Accounts</B><BR>Manage user accounts, user home folders, macOS security and password changes.<BR><BR><B>File Systems and Storage</B><BR>Manage file systems, storage, encryption, permissions, and file sharing.<BR><BR><B>Data Management</B><BR>Use hidden items, shortcuts, file archives, metadata, and Spotlight. Manage system resources and Time Machine.<BR><BR><B>Apps and Processes</B><BR>Install, manage, and troubleshoot apps. Manage documents.<BR><BR><B>etwork Configuration</B><BR>Manage basic and advanced network settings. Troubleshoot network issues.<BR><BR><B>etwork Services</B><BR>Manage network services, host sharing, and a personal firewall.<BR><BR><B>System Management</B><BR>Manage printers and scanners. Troubleshoot peripherals, startup, and other system issues.<BR><BR>