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macOS Support Essentials 10.14 (Mojave)

macOS Support Essentials 10.14 (Mojave)

Category: macOS


macOS Support Essentials 10.14 is a three-day course that teaches the best ways to support macOS Mojave users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.


  • People who manage computer networks or computer labs that run macOS/li>
  • People who support Mac users/li>


3 days


Recommended knowledge:ul>
  • macOS knowledge/li>
  • Basic computer navigation skills/li>
  • Curriculum

    Installation and Configuration</B><BR>Update, upgrade, and reinstall macOS Mojave. Set up and configure macOS on an individual Mac. It introduces the command-line interface and macOS Recovery.<BR><BR><B>User Accounts</B><BR>Manage user accounts, user home folders, macOS security and password changes.<BR><BR><B>File Systems and Storage</B><BR>Manage file systems, storage, encryption, permissions, and file sharing.<BR><BR><B>Data Management</B><BR>Use hidden items, shortcuts, file archives, metadata, and Spotlight. Manage system resources and Time Machine.<BR><BR><B>Apps and Processes</B><BR>Install, manage, and troubleshoot apps. Manage documents.<BR><BR><B>etwork Configuration</B><BR>Manage basic and advanced network settings. Troubleshoot network issues.<BR><BR><B>etwork Services</B><BR>Manage network services, host sharing, and a personal firewall.<BR><BR><B>System Management</B><BR>Manage printers and scanners. Troubleshoot peripherals, startup, and other system issues.<BR><BR>


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    on site delivery

    Online or On-site de

    We created a personalized delivery strategy by offering blended learning

    communities of practice

    Communities of practice

    Find a bunch of people who are on the same page with you.



    Engaging platform with gamification for collaboration and friendly competition.



    Interactive online trainings and live webinars available.



    A special learning environment can boost learning efficiency.



    Available anywhere and anytime, on your phone, computer or tablet.


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