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Business communication skills

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Description

Business communication skills eContent module gives you a clear insight into what constitutes effective oral and written business communication in a fast-paced global business environment, and provides you with the opportunity to develop your own workplace communication skills. The course is highly interactive and task-oriented. Case analyses, simulations, written assignments and individual and team presentations will allow you to practise the theories and key concepts introduced during the course. Peer and lecturer feedback will give you a clear picture of your present communication skills, and an indication of how you can enhance your performance.

Objectives

Analyze communication situations and audiences to make choices about the most effective and efficient way to communicate and deliver messages
Conduct research that includes the use of electronic library resources and the Internet; use the results of that research to complete written and oral reports
Deliver effective business presentations in contexts that may require either extemporaneous or impromptu oral presentations
Provide feedback, accept feedback, and use feedback to improve communication skills
Write business documents that are grammatically correct and use appropriate business style
Develop effective interpersonal communication skills
Use communication technology appropriately and effectively

Audience

People with an open-minded mindset who welcome uncertainty and want to stay up to date with the global business environment

Duration

2h

Requirements

No requirements

Curriculum

Introduction to Business communication skills
Achieving Success Through Effective Business Communication
Mastering Team Skills and Interpersonal Communication
Communicating in a World of Diversity
Planning Business Messages
Team & Cultural Experience
Writing Business Messages
Completing Business Messages
Designing and Delivering Oral and Online Presentations
Crafting Messages for Electronic Media
Writing Routine and Positive Messages
Writing Negative and Persuasive Messages

Resources

Communicating effectively for business

The role of soft skills in a post pandemic world

We provide

Online or On-site delivery

We created a personalised delivery strategy by offering blending learning

Communities of practice

Find a bunch of people who are on the same page with you

Engaged Learning

Engaging platform with gamification for collaboration and friendly competition

Interactive training

We created a personalised delivery strategy by offering blending learning

Learning efficiency

A special learning environment can boost learning efficiency

Learning everywhere

Available anywhere and anytime on your phone, computer or tablet

FAQ

Can you organise virtual training sessions or only face to face trainings?

Yes, you can choose an online or an offline training session. We use Knolyx, an e-learning platform, to make the process of online training and mobile learning delivery as efficient as a face-to-face training session. You can check here a complete list of features set.

Should we deliver online or offline classes?

That's up to you. We offer you an efficient learning environment and you can use it according to your needs: either online or offline. Nobody knows better than you and your team what you need, so we do not imposed some predefined criteria, we adapt to yours.

Can you customize courses to suit our particular requirements?

Yes. We offer training consultancy and we establish the most appropriate courses according to the specific needs and business objectives of your company.
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