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Problem solving skills

gabriel@knolyx.com
16 Apr, 2020
< 1 m read

product-management

Problem solving skills attack exactly what is in our own nature - to say 'No'. This is why we create this module in order to apply the knowledge to empower people in order for them to be more happy and engage in solving situations at the workplace. Of course this imply to bring more decisions on the table

Audience

People with an open-minded mindset who welcome uncertainty and want to stay up to date with the global business environment

Objectives

Apply logical tools to properly analyze problems for root causes
Establish and compare options in a variety of situations
Identify the best choice from various options and address group think
Achieve group consensus about important decisions
Apply a four step process to systematically solve problems and decide on appropriate solutions
Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem
Use brainstorming, mind mapping, and several other creative thinking techniques to generate possible solutions to the problem
Use the following decision making techniques: Pro/Con, Force Field Analysis, Decision Matrix
Feasibility/Capability Analysis, and Cost/Benefit Analysis
Create an action plan to implement the appropriate solution

Curriculum

Basic concepts
Define the problem
Find creative solutions
Evaluate and select solutions
Create an action plan​

Resources

Problem-Solving Skills: Definitions and Examples

Problem Solving interesting reading
Problem Solving skills in Agile Project Management

Some (final) thoughts

This article is part of a bigger topic called: 

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